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Free Delivery FAQ

Free Delivery FAQ

We are currently offering a next day delivery credit. Please put in freedel in at checkout then it will deduct 6.99 from the total equivalent to a free delivery. This is all lower case. It will show the discount taken off, then the delivery added at the end, but you will see the total price will just be for the flowers purchased. If you have problems , then call 0800 046 1012 frrephone, and one of the team will take your order over the telephone. 

When you select a free delivery credit this means it will come from our HQ, should you pick a florist delivery product ie one not marked next day if you have applied the delivery credit it will come from our HQ. Please do not apply the free delivery credit if you wish for a same day order.

To get the free next day credit you must order before 4pm for next day , orders placed after 4pm will be dispatched the following working day. Working days are Monday to Friday so for example if you order on Friday after 4pm your order will be dispatched Monday for delivery Tuesday. Or indeed if you order say after 4pm on a Monday then it will be dispatched on Tuesday ready for delivery on Wednesday.WE DO NOT OFFER FREE DELIVERY ON SATURDAY. If you have any questions relating to your order please email customercare@lillianroseflowers.co.uk including your order number.

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