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What our customers say about us?

What do our customers say about us? Please see below for Testimonials

"Just a very quick note of thanks for the excellent service received yesterday for an urgent order which was fulfilled beautifully within hours – recipient was very pleased.  Will definitely use you again – in fact have placed an order today!  Many thanks again"

E Kay Towler, Practice Manager, Burton & Bransgore Medical Centres
 

"Dear Sir/Madam,

Thank you for your superb customer service today - which was swift and very efficient.

The recipient was quite overwhelmed by the quality and arrangement of the flowers that you arranged to have delivered to her within a mere few hours of my order being placed.

I am deeply grateful - and delighted to see that you are based in Wisbech!"
Steven Wilson, 27/05
 
"Thank you, the flowers were beautiful and my daughter was very surprised and happy :-)"
Linda, 21/05/15
 

Hi guys

Just a big thank you.for your excellent value service and quality.

Your delivery service is first class i will certainly be a regular customer from now on.

I ordered the Rose and Lillies Next day at 1320 hours yesterday(Wednesday)

I am on a very tight budget but my dearest work colleague and apprentice is leaving tomorrow for a promising new career.

i though i would steal a march on the company with their big leaving do and thank her personally for her all her hard and dedication.


I was delighted to find the beautiful flowers on her desk this morning at 0930 hours.

Thank you so very much.

Best wishes

15/05/15

 

 

 

Dear Melissa,

I Just wanted to say a Big thank you for sorting out my order. Your customer service is excellent and I will certainly recommend your flowers to my family and friends.

The choice you offer far out weighs the likes of Serenata and interflora. Lots of your flowers simply aren’t on offer at other florists. If your in search of particular flowers or certain styles you will almost certainly find what your looking for with Lillian rose.

thanks again. 

Kind Regards

Tom O'Neill

tom@todesign.co.uk

16/2/14

 

 

 

Hi,

I just wanted to say a big Thank You and to let you know how impressed I was with your flowers.  I ordered a bouquet called stolen kisses for my wife for Valentine's Day.  Not only were the flowers there in the morning for her, but they were extremely fresh and the size of the bouquet was overwhelming!!!! Your products are definitely value for money and I will be using you and reccommending you to everyone.

Thanks you again

Tom

31/10/2014

 

 

 

A big well done to everyone at the Winchmore Hill branch for a beautiful and subtle tribute for a sad occassion.

 

 

 

 

 

 

 

Thank you so much.

 

 

 

 

 

 

 

Alan and Kathy

 

 

 

 

 

 

 

25/10/2014

 

 

 

Just wanted to thank you for the beautiful wreath you made for my Aunty Betty's funeral yesterday.

It was exactly as I hoped.

Kind regards
Helen Haggar

 

 

 

23/10/2014

 

 

 

Good morning

 

 

 

 

 

 

 

I would just like to say a big thank you for the bouquet delivery to my Mum in Wimbledon yesterday.  I chose the ‘florist choice large value bouquet’ and although I haven’t seen it myself, my mum described it as ‘huge and beautiful’ with some pretty but unknown stems.   

 

 

 

 

 

 

 

It made her 75th birthday just that bit special because I was unable to visit.

 

 

 

 

 

 

 

From a happy Daughter

 

 

 

Regards

 

 

 

K. Clarke

 

 

 


 

 

 

September 2014

 

 

 

Hi 
 
We would just like to say how gorgeous the flowers were we had delivered for a friend yesterday.  Delivered the same day, fantastic service and we we were really impressed.
 
Will definitely order again. L Brown

 

 

 

August 2014:

 

 

 

Just wanted to thank you  and  your team for the lovely flowers my Mum received on Friday 26 August, not only were they beautiful but I was kept informed at all times as to where the flowers were whilst being delivered.

 

 

 

 

 

 

 

FANTASTIC SERVICE!

 

 

 

 

 

 

 

Thank you

 

 

 

Luisa Chudasama flowers were for Mrs Nicholl

 

 

 


 

 

 

July 2014

 

 

 

Hi

 

 

 

 

 

 

 

Just had to drop a line to thank you for the beautiful green bouquet you did and delivered for my colleague, Sharon, at Kenwood today.  She absolutely loved them!  There were so many admiring comments on them – I made sure I told everyone where I’d ordered them from.

 

 

 

 

 

 

 

With many kind regards Susan Wakefield

 

 

 


 

 

 

4/7/14

 

 

 

Good Afternoon, 
I would like to express my thanks to you for the excellent service I received from you. My wife was delighted with the "Te Amo" flowers and thank you for fitting in with my time. Much appreciated. I was so impressed that I will use you again and again and will not hesitate to recommend you to my friends.
 
Thank You
Jonathan Findlay
Canning Town E16

 

 

 


 

 

 

June 2014

 

 

 

Hi There

 

 

 

Thank you for the beautiful basket of flowers that I ordered for my Uncles funeral which took place yesterday. They were absolutely beautiful and admired by everyone and just looked perfect. Thank you so much again and I will always order flowers from you whenever I need to.

 

 

 

Very much appreciated !

 

 

 

 

 

 

 

Kind regards Majella

 

 

 

 

 

 

 


27/06/2014

 

 

 

I just wanted to drop an email to say thank you for your excellent service.

I ordered some flowers (having forgot my mum's birthday!!) this morning and they have arrived already! She is delighted with them and I can't thank you enough for the quick and efficient ordering service you provided. Brilliant!

Many thanks,
Hannah

 

 

 


 

 

 

15/06/14

 

 

 

Thank you the flowers were georgeous she loved them... Definitely use you in the future Scott McGraw

 

 

 


 

 

 

06/06/2014

 

 

 

Hello

 

 

 

 

 

 

 

I just wanted to write and thank you for the lovely flowers you supplied for my aunt's funeral in Steeplebumpstead today.  

 

 

 

 

 

 

 

We ordered a 'Mary" and a 'sympathy wreath' from you and they were absolutely beautiful.

 

 

 

 

 

 

 

So thank you again for your superb service.

 

 

 

 

 

 

 

Best wishes.

 

 

 

 

 

 

Heather Thurston

 

 

 


 

 

 

30th April 2014

 

 

 

Order no. 10041719
Sent from my iPad

Thankyou so much for my order delivered today.
The arrangement was beautiful and just as ordered.
I will certainly recommend your service to family and friends.

Regards Shirley

 

 

 


 

 

 

10th February 2014

 

 

 

What a service. You ladies certainly now how to give great customer service. A panicking mother in South Africa, a daughter in Canary wharf whose 40th birthday is that day!!! From finding the florist on the internet to talking to the extremely helpful Tina, to the flowers being delivered – three hours. My daughter phoned from Canary Wharf to say her flowers had arrived and they were beautiful, disaster averted!!! I will most certainly be using you again.

 

 

 

Best Regards

 

 

 

Suzanne Lenferna 

 

 

 

 

 

 

 


 

 

 

Late January 2014

 

 

 

Dear Melissa

Incredible service!  I'm currently away on a business trip in Japan and have been held up so I couldn't make my wife's birthday. To order from across the world and have the ordered flowers arrive and for me to receive an email from my wife thanking me for the beautiful flowers within 2 hours is simply amazing. I will be more than happy to recommend whenever I can.

Thank you so much.

S. Lewis

 

 

 


 

 

 

15th January 2014

 

 

 

Would like to say the wreath ordered for my mother in laws funeral was really lovely. Thank you.
Mrs Cahill.

 

 

 


 

 

 

January 1st 2014

 

 

 

Thank you so much for the excellent service.   Order delivered today and my cousin is delighted with the flowers.

 

 

 

Your help was much appreciated,

 

 

 

Carole Fricker

 

 

 

 

 

 

 


Dec 2013
 

 

 

 

Thank you for delivering the flowers to my Aunt today. I have heard that she is very happy with them.
Thanks once again.
Lyn T.

 

 

 


 

 

 


20/10/13

 

 

 

Dear Melissa,

Thank you so much for the flowers you arranged for Tony Saffrey's funeral on Friday. They were beautiful and the colours and flowers chosen absolutely perfect. The funeral director was very happy to take them to one of the local old people's homes so they served a dual purpose.

Many thanks once again.
Best wishes, Sarah Orme
 

 

 

 


 

 

 

 

 

 

 

June 2013

 

 

 

 

 

 

 

Hi,

I just want to say a big thank you to you. The basket of flowers you did for My Aunt Margaret Bowles's funeral were absolutely beautiful.

Fantastic,

Thank you,

Lisa Mitchell

 

 

 


 

 

 

23/03/2013

 

 

 

Hi Just to say a huge thankyou for the stunning flowers you delivered yesterday to my sister.
She was absolutely thrilled with them and everyone commented on how superior they were.
Kind  Regards
Mrs Nicola Hart

 

 

 


 

 

 

14 January 2013

 

 

 

Flowers arrived and were absolutely beautiful! Many thanks. Will definitely
recommend you. 
Bridget Hodges

 

 

 

 


 

 

 

November 2012

 

 

 

Hi Melissa, I wanted to say how lovely the flowers were that you did for my NAN's funeral and that your help and service were exceptional. I would not hesitate to recommend your company to my friends or family and thank you for your compassion and kindness at a sad time.Once again thank you Alison
 

 

 

 


 

 

 

19/09/2012

 

 

 

Dear Melissa,

Thenk you so much for your help and expertise in choosing a hand-tied
bouquet to send to my daughter while she has been ill. You were so
helpful and considerate of my budget and although you assured me that
the flowers would be delivered the same day, I didn't expect them to
arrive just over 2 hours after I ordered them, which is amazing! My
daughter says they are gorgeous and have really cheered her up.


I am truly impressed with your service and will definitely recommend
you to everyone I know in the London area and I will call you again
when I need any special flowers in the future. Another daughter is
getting married in 2014 and Lilian Rose florist is at the top of the
list for the flowers!


Thank you again.

Kind regards

Gillian Redden

 

 

 


 

 

 


Dear Melissa

 

 

 

 

 

 

 

I would like to thank you so much for the beautiful flower arrangement that was made for the casket for the funeral of Minnie Waters, our mother, on 24th January .

 

 

 

 

 

 

 

The flowers which we discussed to be on the tribute were absolutely lovely and it was a perfect display, you gave me confidence when we talked about them and it proved to be exactly right.

 

 

 

 

 

 

 

Our grateful thanks to you for these special flowers

 

 

 

 

 

 

 

Kind regards

 

 

 

 

 

 

 

Bunty Waters 

 

 

 

 

 

 

 


 

 

 

A Testimonial fromStephen Bland of Birmingham :

 

 

 

I live in Birmingham and my girlfriend lives and works in London. She was having a 'bad' day in the office a few days ago and I thought if I could get some flowers to her before she went home it may cheer her up.
It was nearly 4.00pm when I contacted Melissa @ Lillian Rose Flowers but nothing was too much trouble. It was all sorted in ten minutes and a member of their staff even walked with the flowers from the shop that afternoon to the Foreign & Commonwealth Office to drop them off in time. Zo?my lovely girlfriend, phoned me a short time later and was delighted. She told me that the bouquet was the prettiest she had ever received.
Melissa, can't thank you and your staff enough - amazing job.
 

 

 

 


 

 

 

We recently had the pleasure of arranging a bouquet from James Jordan to Ola Jordan of Strictly Come Dancing... Here's what she said:

 

 

 

"Today my 27th birthday, whilst training with my partner Chris 
Hollins, I received the most beautiful display of roses from my 
husband James, thank you James and of course Lilian Rose Flowers" Ola  Jordan


 

 

 

 

 

 

 

 


 

 

 

Here at the Problem-Page of The Sun Newspaper we regularly have the need to send flowers. I recently came across Lillian Rose Flowers whilst looking for a florist in London.

 

 

 

 

 

 

 

I was thrilled from start to finish with the service they provided. Nothing was too much trouble and the flowers - delivered free of charge I might add - were well received by the recipient and said to be "stunning". Thanks Lillian Rose - a gem of a find and we'll be back!

 

 

 

 

 

 

 

Jeannie from Dear Deidre The Sun Newspaper

 

 

 

 

 

 

 

 

 

 

 

Melissa,

I just wanted to say that the Tregers got their bouquet today and they said it was very beautiful!  Thanks so much for doing such a lovely arrangement and with such quick delivery!  I will recommend you to my colleagues to use when they need to send flowers in London.

Denise Havard University USA

Thank you. Flowers delivered on the day and my mother was very pleased with
them.

Geoff Fulford


My Fathers Funeral Flowers

 

Dear Melissa, I just wanted to say a very big thank you for the truly wonderful flower you did for both myself and my son for my Father's Funeral  in Cambridgeshire which was an open book with words ''My Dad, My Hero'' . and Heavens Gate. I can't express in word's what it ment to me to have nice flower's for him.. Once again many thanks and I shall be recommending you to every -one I know. Yours Sincerely, Mrs E. Nagar. Mr M. Nagar. Mr D. Nagar

 *Thank you so very much, my 89 year old Mum was so happy with her basket of flowers. Mother's Day will now be easy. Thank you.

*My family member was absolutely thrilled with her flowers, they arrived late morning Monday, just as I asked. Thanks very much indeed.

*Our colleague sadly lost his Mum and we decided it would be nice to send flowers to let him and his family know we were thinking of them. I have had a call today so say how truly delighted they were with the flowers and how they brightened their day. I would like to say a BIG thankyou for putting a smile on the face of those that are grieving. Will definately recommend the site and use again in the future

*Very pleased with service and my mother was delighted with her flowers. Nice to find someone that I can trust to do deliveries correctly

 

 

 

 

 

 


 

 

 


Dear Melissa The Chartered Institute of Building was very pleased with the floral arrangements that Lillian Rose Flowers created for our event at the Chinese Embassy recently.  All the displays were beautiful and we especially appreciated your help in selecting appropriate blooms for the occasion - and for keeping within the budget which wasn’t large!  The event was on two floors of the Embassy and the distinctive colours of the displays helped to bring everything together. I will certainly use Lillian Rose Flowers again and have no hesitation in recommending you to other event organisers

With kind regards Sue

Susan Smith

Event Co-ordinator

Chartered Institute of Building (CIOB)