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What our customers say about us?
What do our customers say about us? Please see below for Testimonials
Just a big thank you.for your excellent value service and quality.
Your delivery service is first class i will certainly be a regular customer from now on.
I ordered the Rose and Lillies Next day at 1320 hours yesterday(Wednesday)
I am on a very tight budget but my dearest work colleague and apprentice is leaving tomorrow for a promising new career.
I was delighted to find the beautiful flowers on her desk this morning at 0930 hours.
Thank you so very much.
I Just wanted to say a Big thank you for sorting out my order. Your customer service is excellent and I will certainly recommend your flowers to my family and friends.
The choice you offer far out weighs the likes of Serenata and interflora. Lots of your flowers simply aren’t on offer at other florists. If your in search of particular flowers or certain styles you will almost certainly find what your looking for with Lillian rose.
thanks again.Kind Regards
I just wanted to say a big Thank You and to let you know how impressed I was with your flowers. I ordered a bouquet called stolen kisses for my wife for Valentine's Day. Not only were the flowers there in the morning for her, but they were extremely fresh and the size of the bouquet was overwhelming!!!! Your products are definitely value for money and I will be using you and reccommending you to everyone.
Thanks you again
Thank you so much.
Just wanted to thank you for the beautiful wreath you made for my Aunty Betty's funeral yesterday.
It was exactly as I hoped.
I would just like to say a big thank you for the bouquet delivery to my Mum in Wimbledon yesterday. I chose the ‘florist choice large value bouquet’ and although I haven’t seen it myself, my mum described it as ‘huge and beautiful’ with some pretty but unknown stems.
It made her 75th birthday just that bit special because I was unable to visit.
From a happy Daughter
We would just like to say how gorgeous the flowers were we had delivered for a friend yesterday. Delivered the same day, fantastic service and we we were really impressed.
Will definitely order again. L Brown
Just wanted to thank you and your team for the lovely flowers my Mum received on Friday 26 August, not only were they beautiful but I was kept informed at all times as to where the flowers were whilst being delivered.
Luisa Chudasama flowers were for Mrs Nicholl
Just had to drop a line to thank you for the beautiful green bouquet you did and delivered for my colleague, Sharon, at Kenwood today. She absolutely loved them! There were so many admiring comments on them – I made sure I told everyone where I’d ordered them from.
With many kind regards Susan Wakefield
I would like to express my thanks to you for the excellent service I received from you. My wife was delighted with the "Te Amo" flowers and thank you for fitting in with my time. Much appreciated. I was so impressed that I will use you again and again and will not hesitate to recommend you to my friends.
Canning Town E16
Thank you for the beautiful basket of flowers that I ordered for my Uncles funeral which took place yesterday. They were absolutely beautiful and admired by everyone and just looked perfect. Thank you so much again and I will always order flowers from you whenever I need to.
Very much appreciated !
Kind regards Majella
I just wanted to drop an email to say thank you for your excellent service.
I ordered some flowers (having forgot my mum's birthday!!) this morning and they have arrived already! She is delighted with them and I can't thank you enough for the quick and efficient ordering service you provided. Brilliant!
Thank you the flowers were georgeous she loved them... Definitely use you in the future Scott McGraw
So thank you again for your superb service.
30th April 2014
Thankyou so much for my order delivered today.
The arrangement was beautiful and just as ordered.
I will certainly recommend your service to family and friends.
10th February 2014
What a service. You ladies certainly now how to give great customer service. A panicking mother in South Africa, a daughter in Canary wharf whose 40th birthday is that day!!! From finding the florist on the internet to talking to the extremely helpful Tina, to the flowers being delivered – three hours. My daughter phoned from Canary Wharf to say her flowers had arrived and they were beautiful, disaster averted!!! I will most certainly be using you again.
Late January 2014
Incredible service! I'm currently away on a business trip in Japan and have been held up so I couldn't make my wife's birthday. To order from across the world and have the ordered flowers arrive and for me to receive an email from my wife thanking me for the beautiful flowers within 2 hours is simply amazing. I will be more than happy to recommend whenever I can.
Thank you so much.
15th January 2014
Would like to say the wreath ordered for my mother in laws funeral was really lovely. Thank you.
January 1st 2014
Thank you so much for the excellent service. Order delivered today and my cousin is delighted with the flowers.
Your help was much appreciated,
Thank you for delivering the flowers to my Aunt today. I have heard that she is very happy with them.
Thanks once again.
Thank you so much for the flowers you arranged for Tony Saffrey's funeral . They were beautiful and the colours and flowers chosen absolutely perfect. The funeral director was very happy to take them to one of the local old people's homes so they served a dual purpose.
Many thanks once again.
Best wishes, Sarah Orme
I just want to say a big thank you to you. The basket of flowers you did for My Aunt Margaret Bowles's funeral were absolutely beautiful.
Hi Just to say a huge thankyou for the stunning flowers you delivered yesterday to my sister.
She was absolutely thrilled with them and everyone commented on how superior they were.
Mrs Nicola Hart
14 January 2013
Flowers arrived and were absolutely beautiful! Many thanks. Will definitely
recommend you. Bridget Hodges
Hi Melissa, I wanted to say how lovely the flowers were that you did for my NAN's funeral and that your help and service were exceptional. I would not hesitate to recommend your company to my friends or family and thank you for your compassion and kindness at a sad time.Once again thank you Alison
Thenk you so much for your help and expertise in choosing a hand-tied
bouquet to send to my daughter while she has been ill. You were so
helpful and considerate of my budget and although you assured me that
the flowers would be delivered the same day, I didn't expect them to
arrive just over 2 hours after I ordered them, which is amazing! My
daughter says they are gorgeous and have really cheered her up.
I am truly impressed with your service and will definitely recommend
you to everyone I know in the London area and I will call you again
when I need any special flowers in the future. Another daughter is
getting married in 2014 and Lilian Rose florist is at the top of the
list for the flowers!
Thank you again.
A Testimonial fromStephen Bland of Birmingham :
I live in Birmingham and my girlfriend lives and works in London. She was having a 'bad' day in the office a few days ago and I thought if I could get some flowers to her before she went home it may cheer her up.
It was nearly 4.00pm when I contacted Melissa @ Lillian Rose Flowers but nothing was too much trouble. It was all sorted in ten minutes and a member of their staff even walked with the flowers from the shop that afternoon to the Foreign & Commonwealth Office to drop them off in time. Zo?my lovely girlfriend, phoned me a short time later and was delighted. She told me that the bouquet was the prettiest she had ever received.
Melissa, can't thank you and your staff enough - amazing job.
We recently had the pleasure of arranging a bouquet from James Jordan to Ola Jordan of Strictly Come Dancing... Here's what she said:
Hollins, I received the most beautiful display of roses from my
husband James, thank you James and of course Lilian Rose Flowers" Ola Jordan
I just wanted to say that the Tregers got their bouquet today and they said it was very beautiful! Thanks so much for doing such a lovely arrangement and with such quick delivery! I will recommend you to my colleagues to use when they need to send flowers in
Denise Havard University USA
Thank you. Flowers delivered on the day and my mother was very pleased with
My Fathers Funeral Flowers
Dear Melissa, I just wanted to say a very big thank you for the truly wonderful flower you did for both myself and my son for my Father's Funeral in Cambridgeshire which was an open book with words ''My Dad, My Hero'' . and Heavens Gate. I can't express in word's what it ment to me to have nice flower's for him.. Once again many thanks and I shall be recommending you to every -one I know. Yours Sincerely, Mrs E. Nagar. Mr M. Nagar. Mr D. Nagar
*Thank you so very much, my 89 year old Mum was so happy with her basket of flowers. Mother's Day will now be easy. Thank you.
*My family member was absolutely thrilled with her flowers, they arrived late morning Monday, just as I asked. Thanks very much indeed.
*Our colleague sadly lost his Mum and we decided it would be nice to send flowers to let him and his family know we were thinking of them. I have had a call today so say how truly delighted they were with the flowers and how they brightened their day. I would like to say a BIG thankyou for putting a smile on the face of those that are grieving. Will definately recommend the site and use again in the future
*Very pleased with service and my mother was delighted with her flowers. Nice to find someone that I can trust to do deliveries correctly
Dear Melissa The Chartered Institute of Building was very pleased with the floral arrangements that Lillian Rose Flowers created for our event at the Chinese Embassy recently. All the displays were beautiful and we especially appreciated your help in selecting appropriate blooms for the occasion - and for keeping within the budget which wasn’t large! The event was on two floors of the Embassy and the distinctive colours of the displays helped to bring everything together. I will certainly use Lillian Rose Flowers again and have no hesitation in recommending you to other event organisers
With kind regards Sue